Customer Testimonials
Got an oil change. Nothing romantic or spectacular. I have nothing more to add. End of discussion!
The entire sales team was great, from my service advisor Emma Rivera to Dominick Cataldi. Everyone was very professional, friendly and genuinely concerned that I find just the right car for me.
Honesty integrity professionalism respect is how I was treated., would highly recommend this dealership to anyone who is interested in purchasing a vehicle!
Melissa knew what she was talking about. I also appreciated the technicians info we got when I got the paper.
I was greeted by a doggie, which I was happy about. And then promptly taken care of when Eric was done with something else. Then he came back and told me that they found the cabin air filter needed to be replaced, and asked if I wanted them to change it and I said no thanks because it was supposed to be $80. And we replaced it with an ac delco filter for $20. Anyway, after that he promptly checked me out after the car was done. I actually didn't need to hurt for my car, it was parked right out ... Read More DealerRater - Aug 12, 2026
Thanks The appointment was excellent and service on the car was dine with in the hour
Fair and pretty quick service. I would recommend the service department. I will return for all my service needs.
Philip and the 2 Steve’s were extremely responsive and easy to work with. Great experience.
Service staff was friendly and helpful. Excellent service done in a timely manner. Communication about service on vehicle was excellent.
The staff was very friendly. Fixed vehicle in timely manor. Car was kept neat after job was done.
I had appointment at 10 AM to have my car wheel aligned. They had my car for four hours then called me to tell me that the machine broke. I picked up my car and they told me they would call me when the machine was fixed. I am still waiting to receive a phone call.
Great He was very friendly and responsive and there to assist with any questions. Great communication
Replaced a tire Replaced the front passenger tire on my Chevy Colorado A couple days ago
Service agent was great: prompt, quick, friendly, knew his numbers. Communication was great. Very happy with my experience .
I appreciate the staff being considerate of my time and making another purchase seamless. I have purchased my 3rd vehicle from them in the last year.
Had to drop off vehicle on a Saturday evening. Monday morning the service department contacted me. My truck was serviced in a very timely manner. Was kept up to date on everything from diagnosis to when vehicle was ready to pick up.
Exelente trato desde el agente de venta Juan travieso,todo muy claro nada de sorpresas muy professional, super recomendado.Daniel tambien muy professional y serio ,gracias por hacer la experiencia de comprar un vehiculo mucho mas agradable y sin complicaciones.🤝🤝
The entire Starling team went above and beyond to ensure that got the V-6 SUV I was looking for.
The entire Starling team went above and beyond to ensure that got the V-6 SUV I was looking for.
Shannon was very diligent when keeping in contact with me and welcomed me as family
Excellent communication, very welcoming, easy to work with, extremely helpful, and kind Excellent communication, very welcoming, easy to work with, extremely helpful, and kind
Service was excellent the parts no good Parts put in failed. Truck got totaled now I am injured and not working
Emily and the service department provided great communication regarding repairing my transmission leak. It took a few days to receive the needed parts. I was kept in the loop for the entire process.
Very professional and prompt with my appointment. They gave me important information about my vehicles health in every way. Thanks Starling for all your hard working support
Starling GMC was very professional and did things in a timely manner. It's Always a pleasure visiting.
???? to “ How would you rate Justin. He was fine. He was a 5. Oil change and service was fine and timely. 5. I just think it took way too long for a technical fix for my radio that remained on long after I turned the vehicle off. I believe I was there 2.5 hours total and missed another appointment I had scheduled.? (5=excellent 4=good 3=average 2=fair 1=poor) ”
I always feel incredibly welcome. Everyone is very polite and nice. The folks in Service are courteous and very knowledgeable.
Everything as promised . No smoke and mirrors. I will continue to use them for service . Thanks .
Emily was friendly and the was vehicle done when she said it would be done.
They were very polite and informative about what was being done to my vehicle. It was one of the more pleasant experiences I've had at a dealership
Problem not fixed Took back problem not solved. Auto stop still not working mirrors not working
Jonathan was very helpful from start to finish. He made the whole buying experience amazing. I definitely would purchase from him again.
I was given wonderful status on my vehicle ?? while it was in for repair
Always take excellent care of us Everyone in the service department is absolutely amazing. They are very caring and listen to your issues with your vehicle and get it taken care of for you.
Great service and very friendly! Got me in and out quickly and didn’t try to push any extra on me.
Great, no complaints. Didn't leave handprints, grease or chemicals on any parts of my vehicle that was visible to me.
He was amazing He was professional friendly and so very helpful He was the greatest person he made my experience wonderful
Emily was very helpful and was able to arrange for my truck to be repaired the next morning! She was great!
Great service, communication and super easy transaction. Shannon is a great salesperson and was able to get me a great deal
Scott at Starling is wonderful! I’ve bought 3 trucks from Starling and he is the reason why.
Excellent peoples and amazing people who care about their customers really deserve a raise thank
Top-shelf customer service and support. Awesome service since Starling took over from the Norris family.
Top-shelf customer service and support. Awesome service since Starling took over from the Norris family.
As a local business owner I would like to thank the team at starling GMC for getting us in and back in service.
I always feel taken care. They let me know if anything might be an issue early so I can handle it in a timely manner.
Fast and professal Polite and my car was cleaned when I got it The man explained what had been done and what needed to be done
3rd attempt to leave Emily Rivera, a highly competent Service Advisor at Starling GMC in Titusville FL. No luck using the link provided?? I am a career ASE master mechanic for 50 years (retired). I have been employed at GM dealerships, so I can tell when someone takes great pride in what they do. Emily is definitely one of those gifted people. She saved me the hassle of driving to Orlando to service my 2025 Chevrolet Equinox EV. I stopped in to make an appointment, and she managed to fit me in that same day while I waited. Now that's service! ... Read More DealerRater - Jul 27, 2026
They found financing for me, and a decent car. They helped me understand the cars technology. They connected me with Onstar, Bluetooth. Jonathan is a good listener.
On Monday 7/20 I brought my 2016 GMC terrain in for routine maintenance I asked the tech Justin if he recommended any other maintenance that I should do. He quoted the price the and I agreed because I trusted his judgment. The bill was $1,751.49. I now think I was taken advantage of. I don't think I needed all that work done
Stressful since State Farm would not cover my claim. I am enjoying my new Ford Explorer
Great service and wonderful people! Love the energy, professionalism, and knowledge that the team possess!
Emily was very helpful in keeping me informed regarding the process of getting my car serviced
We have worked with Jason for over 5 years. He always helped us out. Don't know if we'll be coming back for any more work at starling, too expensive ??. Discounts are always nice when you keep on using the same company.
I. For diagnostic new battery Auto/stop still not working wonder if it was checked before I spent over $500.
Jonathan, Steve #1, Eric, Danny, Scott, and Steve #2, are an amazing team to work with! they work so hard to make the process seamless, and enjoyable. the only dealership I will buy from. hands down 5 stars!!
Eric was great to work with again. Kept me informed and communicated every step of the way.
He was excellent he handled everything he was patient with me. He helped me pick out the right car that I needed and that I could afford like overall experience a 10 out of 10 I would do it again.
Service advisor got me in quickly and did a wonderful job with my truck. Very professional and polite staff. Thanks Starling!
Great and fast service friendly people that work there good facility. Was repaired same day
Juan was so efficient and had everything ready for me when I walked in. I provided him my information ahead of time and he made the rest seamless. I appreciated the concern Juan had for my time. I would recommend Starling to anyone. The dealership was easy to work with and worked with me on my needs.
The Starling GMC great company .They for the people. Very welcome and feel like family.
Great customer service and communications during the entire process. Scott was very professional and easy to work with. Highly recommend.
Excellent! Justin greeted me and kept me updated on the progress of the service. Excellent! Justin greeted me and kept me updated on the progress of the service.
I needed a quick turn on servicing, they had an acceptable opening. They git me in and out in a reasonable time and Justin had me informed every step of the process.
Keep my truck for 2 weeks for AC issue. Released it to me and the AC fan did not work.
Excellent customer service and consideration. Great attention to detail and notification of service provided on this visit.
They have tried to repair the A/C in my truck I bought from them. I spent over 3000.00 dollars and it still didn't work so I asked them to replace the compressor, so another 1200.00 later nothing. I took it to another shop and they showed me the a/c orifice tube that was completely plugged, it took this shop 30 minutes to diagnose and repair what Starling couldn't do in the last 4 years. They also installed the seals in the compressor backwards plus Starling failed to put oil and freon in my new 600.00 compressor and the girl in service ... Read More DealerRater - Jul 18, 2026
Jonathan was so great! Got me into the perfect truck! Jonathan was so great! Got me into the perfect truck!
It is very clean , seems to always take longer for the service work to be done then they tell you .
Our vehicle had just been returned from being stolen, Starling fit us into their tight schedule (Same day) to reprogram our truck/fobs to ensure our families safety… Doesn’t get much better than that!
Staff was amazing They took care of me and I was in and out in under three hours with a trade even. So happy with my purchase.
Everything was seamless, they accommodated to my needs Performed The required service and everything was taken care of.
Customer Satisfaction. All the way satisfied. Juan and the (2) Steve's, very knowledgeable. We will be back when in need. Thank you I am finally back in my dream truck. Very big, high up. Nothing a ladder can't cure!ha
I am so pleased with you all. Thank you! You all get the job done. I will be back and refers people to you all
It was good As expected That is enough words for me to describe my experience.
Excellent service & communication. I came from Volusia county. I will be back. Thank you Eric and your team.
Eric was super kind and always kept me updated on everything Eric is the best
They did an amazing job from beginning to end. Dominick was a pleasure to work with and made my experience seamless. Eric was a huge part of my happiness as well.
Expensive but fixed The warranty should cover diagnostics. Eric was nice and easy to work with. Service was completed promptly.
Purchased a new Yukon from Phil about 60 days ago. Just getting around to writing my review. Short and simple, great experience. Phil was great to work with. No pressure and delivered on every promise. Thanks for doing a great job! One benefit of not writing review immediately is I’ve driven the Yukon enough now to know it was a smart decision. Love every aspect of the vehicle. My wife had been wanting to look at one for a couple years now. I resisted. Guess I should have listened to her. See you when it’s time for regular service ... Read More DealerRater - Jul 6, 2026
Bought the truck from Shannon, service with Justin and a parts department guy This is how all dealerships should be run
Stopped to make appointment 4 day later dropped off truck waited about a hour done
1st time had no problems Took care of my new 2026 GMC Terrain covered what had to be done
My only complaint is whomever actually worked on the vehicle sat in the front passenger seat & got grease on the seat covers. They also left the luggage nut key in the cup holder instead of putting it back in the glove box where they found it. Not a huge deal but that's why you got a 4.
They were all great. Super courteous. Gave us a great deal and few extras Wouldn't hesitate to return there and highly recommend them
Love this place ! Always there with the greeting making you feel like home They always make you feel wanted
They always provide tremendous service and in a fast manner. Thank you for reading this
I always am treated very well by Eric Workman and his staff they show you the true meaning of customer service
Great people good inventory they go over the entire veichle features help set up your onstar
Very professional and excellent customer service. I would like to specifically recognize Jonathan Gould and Daniel Murari. They looked out for me and were able to give me a deal on a new Canyon. I appreciate their tenacity and straight forward dealing with my wife and I.
Very professional The dealership was very professional and clean. The service rep Justin Colon was very nice and kept me notified on the progress of my truck.
Reprogramming of ECM and TCM enhanced transmission performance tremendously. Should have been a required free procedure.
Eric assisted with setting up my tow when I broke down and then had me back on the road in half a day and kept great communication with me the whole time. Eric was great and very professional.
Excellent customer service! Prompt and courteous service. I will return if I need more warranty work.
Emily did a great job on my drop in service. I had to get my battery replaced and she got me in and done quickly.
Easy scheduling with customer's needs in mind. Emily is a pleasure to deal with. Ryan is an excellent Technician.
Everything went perfect Perfect in every experience from the time I arrived to the time I left
Got me in quick Got me out quick Resolved the issue Perfect service Met all my expectations Answered all my questions 10 out of 10
Always friendly they get the job done right and very respectful Trust them with my vehicle
Always friendly they get the job done right and very respectful Trust them with my vehicle
