Customer Testimonials
Quick, Very helpful and pleasant. Very knowledgeable and answered all questions asked leading to issue with my vehicle.
Friendly and helpful service dept. The service tech put 38lbs of air in the front tires that were supposed to have 32 and he put 36 lbs in rear that were supposed to have 35. I told the service reap and he immediately inflated all tires to correct amount. The ‘fluttering’ noise that I brought the truck in for was not fixed. The rep said they couldn’t hear it or find it. They should have driven with me so that I could point out the issue…… We’ll get it next time hopefully.
Great service Great communication Great vehicle inspiration Inspection I meant to type Service lane manager was very kind
Was greeted with a smile. Listened, helpful and concerned. Work was done in a timely manner. Appreciated.
Very pleasant and quick experience from A-Z. Found and purchases the car I was looking for.
They performed an absolute miracle in making my 2014 Ford Fusion drivable again. I really thought I was going to have to junk it but they turned it into a terrific car again. I can't praise the dealership enough. GREAT JOB!
Timely in and out, articulate service recommendations, Service with a smile, and refreshment offerings Appreciated
Professional Courtesy On Time EXCELLENT MR COLON EXCEEDED ALL EXPECTATIONS! VERY HAPPY WITH EVERYTHING!!!! Great
The service was great, the staff was very helpful, professional and friendly. Above all the pricing was great.
They always take care of my needs quickly and efficiently.. highly recommend a++++ good place
This dealership has won my business again. The pricing, people and service is unmatched by all other dealerships I’ve dealt with and communicated with over this last truck. My second in 2 years and I will 100% be back for the next! Thank you all.
The entire team were wonderful. I use that term because it felt like a team effort to make my wife and I feel very comfortable that we were being treated special. They explained the entire process. Answered all our questions. When we drove off in our new truck we felt that we had made a fantastic decision.
Professional and friendly service. The staff was helpful in dropoff and pickup. Thanks for the support
As far as the service it was great, but had an appointment and it was 50 minutes before my truck was started on.
As far as the service it was great, but had an appointment and it was 50 minutes before my truck was started on.
Thanks N/A I cant say . Lol He is dping good job ?? Good bye
They understood the problem, needs, and worked with me to correct it! (Melisa and Justin) very respectful, understanding, and helpful!
Scott is a great general manager, but the service department is bad. Everytime i have brought my vehicle in it was returned filthy when I drop it off its fully detailed. Also the technician will not listen to me. I told them to follow the service bulletin for my issue but they replaced something that didn't need it and the problem i decided as well as how to fix it was still present. I had to take the vehicle to a much further away dealership and they listened to me and fixed the problem.
I scheduled an appointment after having a flat & was told if I left the car they should be done by mid afternoon. Never before bought tires through a tire dealership. Brought the car to have all 4 tires replaced & alligned @ 9:30 AM. I was dropped off at my house but was not picked up until 5:15. I left the dealorship at 5:45 PM. I could have gone to a tire dealership & been done in 2 hours.
Great communication and solutions were solved quickly Very good customer service Both employees have quick response time on questions and concerns
Very friendly The dealership was very helpful, accommodating and friendly and went over and above expectations
Starling was very accommodating. I found the truck I needed at another dealer and Starling very quickly arranged for it to be delivered to Titusville. Start to finish took just two days,
Every experience from the purchase of my truck to the service after the sale was EXCELLENT. This is my second truck I have purchased from them . I'm very happy!
Melisa was great , helpful and fast. Very pleased!! Never have had a complaint with the service at Starling. It's a well run dealership
They kept me well informed and updated on necessary repaird. The work was done quickly.
I was surprised that I was in and out before I expected! Good job everyone ??
Great service. Always available for questions. Awesome customer service Emily gave great service. She was always available for questions. Awesome customer service. My car was finished in the time expected with no issues.
Disorganized, didn't know any pricing and felt like she had other things she'd rather be doing
My experience with the service was tremendous! Everyone was very courteous and accommodating. I would highly recommend them anyone needing service on their GMC
It's always a pleasure dealing with the people at Starling. Scott is fantastic at providing excellent service and support! Starling is the best dealership I've ever dealt with!
Good Good Service good customer service good customer service good customer care good service good customers good service good service
Fast friendly and efficient I will be using you are done for my next service. Excellent work. Thank you
Completed warranty work in a timely manner very satisfied I think they were great really
Appointment time was 1:00 they did not touch my car until 4:00pm it should have been explained to us that this job will take several hours. They did not have a loaner vehicle for us to run errands in. No one checked on us. This service day could have been handled better.
I walked in the dealership in complete shambles but walked out in a new vehicle. Wonder team of people!!!
Professional and quick Price was perfect the car was retuned clean I like the dealership
Three hours for a oil change, tire rotation and to push an update through. Presented a coupon for $20 off. Did not see on my bill or receipts? Where I received the $20 off? Rotated, my tires, but never brought my tires up to the proper or correct pressures. Way too expensive. After warranty, assault will be looking for other alternatives for oil changes..
warning alert to replace fuel filter. was told not enough time to replace was told shifter needs replacing ordered will arrive in 1.5 weeks now 1 month
Friendly, helpful, knowledgeable. Fastest car buying experience ever. It was great. I tell everyone how great it was.
Efficient I like the video of my service. I thought the entire process was very efficient.
They need to get rid of the automated phone system and talk to people!!! The voice mail box is full and they don’t pick up the phone!!!
Did the job in a timely fashion. The waiting room was comfortable. The guy I talked with was very knowledgeable and polite.
Starling completed my repairs in a timely fashion and i’m pleased with the work they did. Justin went out of his way to accommodate and help me. It is much appreciated.
I felt really appreciated and thank everyone who helped Everything was communicated very well and my time there was minimal
Great service from the moment I called to make the appointment, through the service, and ending with the delivery. The staff is always friendly, courteous, and prompt. I also appreciated the video explaining the results of the service. I’m glad we chose to buy our car from Starling. It has been a great experience!
Emily absolutely put our needs as her customer first and foremost. She saw us through a terribly difficult situation with expertise and grace, and we could not be happier with the service. She gave us she is amazing
Nateko was very helpful, friendly and easy to work with. Would absolutely work with him again
Shannon is great to work with. Very responsive and helpful. Would work with her again.
Excellent customer service. Helped us with picking a vehicle to financing the vehicle. All professional extremely easy to work with.
This dealership is a great place to get your vehicle.. I purchased a vehicle online and Jonathan delivered the vehicle himself.I wasn't in any shape or drive since I fell and fractured my hand.. The whole process from start to finish was just fantastic.No worries , and the price was fair..
Went very well, good service friendly staff Thats all you get today sorry No thanks
Had new tires and LOF serviced on my wife's Enclave. Justin made sure all was taken care of properly. Even stayed a little late because we were stuck in 95 traffic due to rain when we came to pick it up. We appreciate him!
Excellent Great experience. Everyone was professional. A convenient shuttle back to the house while I waited on service to be completed. Professional and friendly.
Helpful , knowledgeable and understanding Able to attend to my needs first hand , explained everything clearly
Helpful kind , princess Thoughtful , funny and knowledgeable , able to assist in all my needs
Helpful kind , princess Thoughtful , funny and knowledgeable , able to assist in all my needs
Great service ,friendly environment with a well kept staff . Management is always making sure the customer is taken care of . Customer first service.
Prompt, thorough, streamlined Melisa was prepared & explained everything thoroughly. The vehicle was serviced as scheduled and ready when discussed.
Loaner cars unavailable the majority of the time for long repairs. My vehicle's paint was damaged during the last repair.
Expected my Buicks radio to be reset, re-fused or something other than totally replacing it
Communication was great. Customer service was wonderful. Trigg the service director was super helpful getting assistance with GM. Eric was wonderful making sure i was up to date with all updates and parts on order.
The team there at Starling GMC was incredibly responsive to my immediate need for service and promptly helped diagnose the issue and get me back where I needed to be
My back was against the wall but your staff saved me Thanks to Shannon’s excellent advice and help I am in a SAFE ride now
Made a appointment a week in advance got to the dealership the part was never ordered. So scheduled another appointment left work early got there and the part still wasn't there. Waited two hours for someone to bring the part from a different dealership and still didn't get my car fix until last Friday.
Our service rep Melissa went above and beyond to explain and solve the problem with my car.
Ms. Melisa xx Louis did an outstanding job handling my car needs. She was very helpful, patient and understanding with what was needed and what the costs would be. I was even able to watch a video of the mechanic checking my car and explaining all of the issues which really helped in my decision of the work needed. She kept me informed of what was needed and when my car would be ready. I am very happy with the whole car repair experience!
Just returned from a cruise and oil life on GMC Acadia read 2%. Drove to Starling and explained my situation and they immediately worked me in for an oil change since I had to wait on it. Service writers were friendly, helpful and very professional. Waiting area was comfortable and well equipped. A very positive experience.
Professional and attentive customer service. Did what the could to make the unfortunate situation right with no hassle
My experience was straight forward, I told them exactly what I wanted they had it on their lot. Straight forward no runarounds negotiation got me a great price and I drove off with my dream truck. If you want to waste time go to other dealers if you want the best deal upfront you know where to go.
Excellent treatment and professionalism from both the salesperson and the finance specialist; the customer service was also very good.
Excellent service and professionalism from both the salesperson and the finance specialist. Excellent treatment and professionalism from both the salesperson and the finance specialist; the customer service was also very good.
What a fantastic dealership! A+! I got an excellent deal from them. Also, I got more money from my trade-in than anybody else! Same for my wife, with her trade-in.
I went as a walk in and they were able to fit me in and diagnosed my car. Great service and experience
Very pleasant. Found that we had a warranty that we did not know we had so it made the experience even better. Eric kept me informed from the first day of the progress and what was happening with my vehicle. Also liked that I could keep track of everything through the website.
Prompt , friendly service. Absolutely no issues Services were completed quicker than expected Thank you
Everyone was very friendly and great to work with. Very smooth experience. It's been quite a while since I got a new vehicle and everyone was great.
Everyone was helpful and caring and did everything they needed They did everything possible to help me
Sales manager Steve and sales consultant Johnathan made the purchase of my 2026 GMC Sierra Denali smooth, straightforward, and pressure-free. They were professional, honest, and easy to work with from start to finish. Highly recommend this team.
Pleasant experience with Service Department. Justin Colon was very helpful coordinating my drop of date and kept me informed of process and contacted me when it was time to pick up vehicle. I also tracked process on the internet site Justin Colon provided me progress on my vehicle.
They came through for me when I didn't think I could get a new car!!
I am fairly new to starling, having my GMC Sierra for just over a year, and all has gone well. Good service cordial and Exhibits a sincere dedication to their customers. My recent last service had some hiccups or maybe miscommunication having some cross wires possibly, but starling staff went above and beyond to make it right
Always excellent Very very very very very very very very very very very very very very good!
Great service. The guy in the service department was fantastic. Made it very easy. Teeko got me in last minute and they got it done in record time. Thanks!
Very professional and quick service. Always treated well and satisfied with the customer service. Thank you
Outstanding customer service. Melissa xx. Louis is a 10 out of 10! Professional, courteous, and attentive.
The team worked to find the right car and made the process extremely easy and quick.
Great service, easy scheduling. Everything was completed as described with no problem. First time at this dealership and will return. Having a credit card fee added to the bill was a first for me.
Not the fault of the dealership, but my 2021 GMC Sierra's transmission decided to check out at 80,000 miles. The dealership was very sympathetic with my problem and took my vehicle and had it back to me in 3 weeks. So far, everything is shifting smoothly. I'm extremely upset with GMC with the known issues with their products and not addressing this issue. I will be extremely hesitant about buying a GMC in the future if this is how they are going to treat their customers.
Our sales person, Phil, was incredible I really appreciate all of his hard work. His Sales Manager was awful to work with though. We drove an hour away to come to the dealership and wanted something fixed on the car. Rather than chatting about how we could work together to get the deal done he just said hey thanks for coming out and shook my hand. Luckily for Phil - he knew how to work a deal and made something work with the fix we were looking for. Sales Manager left an awful taste in our mouth though and honestly ... Read More DealerRater - Sep 21, 2026
I'm very happy with the total service I had. Thanks Great service excellent customer service
Was told I needed two new tires because one was leaking air. Took the car to the place where I bought the tires…there’s no leak.
The staff was very friendly,worming and welcoming. The people therer very informed and wait time was minimal
Good Good good good Good good good Good good good Good good good Good good good ??
Had a problem with the tire. Jason diagnosed the problem and resolved the issue Fine
Had a problem with the tire. Jason diagnosed the problem and resolved the issue Fine
It was a very straightforward process, they have great team - very friendly and got me into exactly what I was looking for.
From the point that i called for service on September 4, 2026 throughout the entire process she kept me informed. She perform customer service with excellence in execution perfectly. May she continue to be the best of the best.
Was there for an oil change. Work was done in a timely manner. Very nice staff
I had an appointment at 1pm and didn't leave until 3:30pm for an oil change and tire rotation. The person who was supposed to help me wasn't at the desk so another gentleman helped me get checked in. I saw my car get pulled up to the pick up area after two hours and waited about 10-15 minutes before I walked back up front and asked if it was ready. The gentleman who was supposed to be helping me was not at the desk but my keys and paperwork were there waiting for him to call me. The ... Read More DealerRater - Sep 16, 2026
Service was completed in a timely manner. Love the video inspection. Clean waiting room Ok
