Customer Testimonials
Very professional and excellent customer service. I would like to specifically recognize Jonathan Gould and Daniel Murari. They looked out for me and were able to give me a deal on a new Canyon. I appreciate their tenacity and straight forward dealing with my wife and I.
Very professional The dealership was very professional and clean. The service rep Justin Colon was very nice and kept me notified on the progress of my truck.
Reprogramming of ECM and TCM enhanced transmission performance tremendously. Should have been a required free procedure.
Eric assisted with setting up my tow when I broke down and then had me back on the road in half a day and kept great communication with me the whole time. Eric was great and very professional.
Excellent customer service! Prompt and courteous service. I will return if I need more warranty work.
Emily did a great job on my drop in service. I had to get my battery replaced and she got me in and done quickly.
Easy scheduling with customer's needs in mind. Emily is a pleasure to deal with. Ryan is an excellent Technician.
Everything went perfect Perfect in every experience from the time I arrived to the time I left
Got me in quick Got me out quick Resolved the issue Perfect service Met all my expectations Answered all my questions 10 out of 10
Always friendly they get the job done right and very respectful Trust them with my vehicle
Always friendly they get the job done right and very respectful Trust them with my vehicle
Juan was the best, he knew what I needed and got the job done fast. I was in and out within minutes. The finance team worked magic. I couldn’t be more excited about the deal they gave me!
Great service, great sales department, very nice dealership! Would recommend to anyone interested in a GMC.
It was fine. My car got completed. Will take my purchases and service elsewhere. Not sure if want to try starling again. Was told to please rate perfect otherwise they fail and although did apologize for the issues which I understand happen I was told that 'I'm sure this kind of thing happens in your job too'. If mistakes happen in my job like this people could die so no we try our best to ensure mistakes like this do not happen.
Friendly and courteous. Got me in and out Will return for future sales and service
Very accommodating and helpful, was able to get my car fixed under warranty at no cost to me. Was able to use a loaner car until my car was fixed.
Everyone at the dealership was very thorough into issues that I needed looking after. Done
My entire team from the service manager to my maintenence team were excellent. My car issues were not easy to figure out, and it took some time but my car is fixed and running great.
These are such nice people! Very kind and patient with us seniors! They made buying an easy process, absolutely no pressure. Dominick and his manager were truly the best people we ever dealt with. We have been recommending them to everyone. Even at the barbershop!!!!
Communication was excellent Regarding the issue with my car, very informative Very pleased with the loaner car provided during my vehicle repair
Emily took great care of me got me ride home and had the guy come back and get me when the truck was done she is great to work with.
This is my second truck from Scott and the Starling team can’t say enough good things. Thank you again for making it a great experience.
Emily guided me thru the process and answered all my questions If I could give a 10, it would be a 20
Great Service, Good people to deal with, repair my 2007 Pontiac Solstice with no problems, very satisfied with work completed
Cost was too high and the tech left grease on my door and side mirror
I had an amazing experience purchasing my new GMC Terrain. Scott Schuler and his team treated me with kindness ans respect. This made my car buying experience the best ever.
Excellent customer service. I was happy to see Justin, when I brought my vehicle in for regular maintenance service. I've dealt with him, many times with another dealership. We both agreed that we "upgraded" coming to the GM family!! He is going to be an asset to the Starling service dept. He's has a great customer service skill. The ability to explain what service was done or may need to be done without confusion.
Amazing experience from the sales process to helping set up OnStar and the GMC app. Great customer service and support! Highly recommend Starling GMC!
Routine oil change and inspection completed quickly with excellent service, clear communication, and a friendly, professional team.
Absolutely excellent experience! The staff was friendly, professional, and made the entire process quick and easy. I couldn’t be happier with the service and would highly recommend Titusville Starling GMC to anyone. Five stars!
Great folks to deal with. Upfront offers and great pricing. Great selection of vehicles. Only issue was car wash guys use tons of tire shine and it goes all over the truck. Shop local, no games played here.
Excellent experience, no hassles and no surprises. Dominick was very helpful, respectful and willing to help. Great customer service. The used car was as it was described by Dominick. I am very glad I drove 3 hrs 45min.
Working on getting better. Service, Service and service. Sales takes care of itself but when someone wants a vehicle they need to work hard to find.
Always a great experience! Timely service paired up with a friendly staff. Great place all around!
Expierenced great service My experience at the dealership was great. They got me schedule quickly and answered all questions
The estimate I received was for $128 and when I got the bill it was for $208.69 and it took longer than the other times I have had the oil changed there
Professional, polite, completed the service with quick turn around. Would highly recommend them to anyone.
Scheduling an appointment was easy, On the day of the appointment to work was done quickly. The service manager did an excellent job communicating. Overall great experience.
It was good with the exception that the young lady we worked with was supposed to see if the recommended next fix was covered under our warranty then call me. She never called.
Service dept always spot on, and always treated professionally and like a member of the family, thank you Justin colon, and Scott schuler
We were so happy with this dealership. Steve went above and beyond to help us purchase 2 brand new vehicles. We are very happy.
Dealership service department has always been very friendly, and helpful, usually right on time. Johnathan and Juan went above and beyond to make sure I knew all the features on the new car and addressing my issues I had with a couple problems with it. Also, got me the deal I was looking for on my trade in and the price I wanted to pay. Appreciate everything they did to accomplish my goal. Thank you and would recommend both of them.
Always a pleasant experience working with Starling. Service center employees, especially Eric, are polite and very professional and fast. Even our salesman, Scott, from years ago came in and shook our hand.and asked how we were.
We were able to get an appointment when it was convenient for us. The trouble we had was with the GM Protection plan. The technician found a leaking cooler line which essentially destroyed the transmission. The tech recommended a replacement transmission but the warranty company said rebuild it. This lead to several additional failures after the rebuild of other trans components requiring additional warranty inspector visits and added to the time to fully repair. We were without the vehicle over three months. The dealership worked with us as best as they could and we had to leave town for a ... Read More DealerRater - Jun 15, 2026
Kept my car for a week- had to rent one. Didn't fix it the first time after charging me $2500. They forgot to put in bearings and that was the problem . My inside driver door had grease all over it as well as the hood - very sloppy .
Best car buying experience every They went above and beyond to get the deal done
Shannon was excellent to work with and very patient with me throughout the process. I sincerely appreciate her working with my travel schedule in order for me to take delivery. My hope she is still there when I buy my next vehicle!
I've had great experiences with the service department. They provide professional and competent service. I trust them with my vehicle.
The issues were there when I bought the truck a few months ago and didn't know it. They made it right by fixing the problems in a timely manner at no charge
Dealership was clean, seemed busy but Erik was very attentive, car was finished in less than 2 hours
I am very pleased with the way the car is driving and handling. I am confident I made the right decision in buying this Traxx.
I appreciated working with Jonathan and Daniel! Both provided upfront and stress free information that helped me to make a proper decision on my car purchase.
Alignment mechanic could not or did not align the vehicle properly and ultimately the vehicle had to return the following Saturday and the mechanic who addressed the vehicle damaged it by not following maintenance procedures for camber/caster adjustments and the vehicle had to stay at the dealership. Repair parts had to be ordered and ultimately the vehicle was repaired and an acceptable alignment was performed. Trigg and Justin were beyond professional in all respects.
It was great the service writer was very helpful and very knowledgeable. It's a great dealership to work with.
Excellent! The shuttle Honda was dirty and smelled!! Driver was very nice! Over all very satisfied
I had an appointment for just an oil change but it took 1 hour and 40 minutes. No acknowledgement or explanation for the delay
Justin and all other employees, sales & service both were nothing but professional & helpful & kind. Thank you
Communication via texts was prompt. The service representative was very helpful and answered all questions thoroughly l.
I came in to get a tire fixed. After an hour and half wait I left. Went to Longs tires. No wait and they plugged for free. I'd give Longs a 5 Star Rating.
We've purchased all of our vehicles from Starling for over 30 years. The tradition now continues with our children.
They were very helpful and patient! We would recommend them to our family and friends
They listened My problems are no longer I'm very happy with Erica and Scott. They made my day
They rebuilt my rear axle again and the noise is gone. I believe that they do good work but are having diffi ulty with the high vume. Regardless I am happy with there work and Jason's professionism.
Easy and pressure free place to buy a car.staff was great and easy to get along with.
I made an appointment to drop off my Wed night for it service on Thursday. All I wanted was for them to take it for a test drive to see what was making a loud rattling noise. It said there until Monday. When I picked it up the tech stated that he started it up and could not get it to make a rattling noise and then turned it off. How do you get a car to make a rattling noise when it is not moving
Very friendly and fast service!! Didn’t over charge and completed a detailed inspection of my vehicle!
It was great experience and help get my wife her favorite color truck Tiko was great help and Eric Lugo great too
Great service and excellent communication Was an easy drop off and pick up experience and I have been using the dealership for over 10 years so comfortable place
Everything went very smooth and Professional. Erick was very professional and got down to the facts.
From the salesman Jonathan, to Steve in finance, and Ryan in automotive service , and of coarse Emily . Did an awesome job helping me out . I will definitely tell everyone I see what a professional job everyone did . I’ll definitely come back when time is do .
Friendly and give you the best deal. Trade values are very good and if they tell you they’ll do something…they do it!
I had an appointment in they didn't fix the problem. My car sat there all day , when I had other affairs to do. Also I had to call Emily back just to hear they haven't touch my car at 430 in would I leave my car overnight. I hung up and came in got my car in she wanna say it's my speaker in they order it. But haven't got a call back saying they got the speaker so they can fix my car. What's crazy I got two cars from Buick in this how Buick ... Read More DealerRater - May 31, 2026
Nateko and Scott were fantastic, unfortunately my 2026 6.2 Denali blew the motor
I-95 during lunch rush hour and left me stranded I called Nateko and he told me to push the on star button and have it towed to Starling. I was very confused and disoriented but Nateko put me at ease and put me in a rental. A couple of days later I met Scott and he was very sympathetic and informative as I was looking for a vehicle as it was going to take about 2 months for the new motor I saw a Canyon that I liked and I ... Read More DealerRater - May 30, 2026
Starling GMC always provides excellent customer service. We recommend them to all of our friends!
Bought several new vehicles there and customer service is awesome and management is great Awesome experience
Really good The service are really awesome they really take care of the customer Really good service
Really good The service are really awesome they really take care of the customer Really good service
Good service always bringing the best to its clients. Do recommend it very very much
Everyone at the dealership was very friendly and knowledgeable. Very pleasant atmosphere. I was. comfortable and absolutely felt no pressure from any sales person. I’m
Oil changes are a bit pricy but the service has been good, quick and convenient and the personnel in the service department are polite and professional.
They want to sell a vehicle but they genuinely care for their clients and their needs.
They want to sell a vehicle but they genuinely care for their clients and their needs.
They want to sell a vehicle but they genuinely care for their clients and their needs.
Called on Tuesday for apt. No one answered & automated voice said to text for apt. I did but no one texted back. Called back Thurs & said no one got back - no acknowledgment/apology nothing but she made apt, then in middle of me saying “thank you” she hung up. Didn’t say bye or anything…I just confirmed that time worked & CLICK. Pretty sure it was the new girl. Waited over two hours for basic service apt. They weren't that busy. If you go for service get Eric Workman.
Scott Schuler is a long time dear and trusted friend of the family. I called him when I was pretty much at my wits end about prior service experiences at other dealerships. I had already made up my mind my next purchase would be a GMC. I just need a few more months out of my current vehicle. He introduced me to Emily in service, the service manager and later to Eric in Sales. Such a warm welcome. Emily went above and beyond to make me feel welcome and secure knowing my SUV was in good hands. It was also ... Read More DealerRater - May 25, 2026
They don’t negotiate price or trading. I was told ide get an amount for my car then when I got there it changed. They made me sign paperwork before I even was aloud to test drive car. I got the car a week after I signed papers. They said they would do oil change and it’s not on the car fax.
Very professional and personable - finished the work quickly Kept me informed through text and email
Easy in and out. Love the text messages and being able to check the status and also pay online.
Ordered the parts ahead of time and fixed my truck in one visit. Quickly checked me in and was polite.
Scott was very nice and Helpful from the get go he made the process very easy. His knowledge of the vehicles really helped me dial in what I wanted couldn’t be more happy with the service I received!!
I brought my two vehicles in for service on Thursday and Friday everything went well
Excellent Your service department was very professional and pleasant.I had a good experience Very good
Very clean! Staff were very couteous and helpful. Got right in and service was completed withing a satisfactory time frame!
Johnathan was great. Found the best option for me to get out of an upside down loan and get into the truck i wanted
Jason in service was excellent, as always. Made sure to explain what services I needed, and what could wait. And answered any questions I had.
This dealership went above and beyond for us! We had no pressure and complete transparency. They were very friendly and one of the easiest car purchases I've had. Definitely recommend!
got me in for an oil change, that fit my schedule. very helpful pleasant staff
Visited several different dealerships, went to starling GMC in Titusville. They were professional with no pressure and found my needs. Great job, highly recommended!
They made me feel like family! They made me feel like family - work was completed ahead of schedule!
Very fast prompt service Thanks. Liked the summary of work needed information with cost estmated. Etc.
