Customer Testimonials
On time. Good job. Good future advice. Pleasant waiting room. Polite associates who go above and beyond to help
Great service and on time. Advisor answered all my questions and made sure all due services were done. Highly recommend.
Very easy buying experience. Got help beyond what was expected. Never made me feel pressured into buying something i didn’t want and really heard me and paid attention to what I was in the market for.
Jason in the service department is the best!!! We’ve always had great service at this dealership!!!
Jason Kutasi is a great asset for your dealership. He is very professional, efficient and knowledgeable.
Your service writer Jason kutaski has been with us since we bought our terrain. He is courteous, efficient and basically is good at his job and you don't see that much nowadays.
We have been a long term customer at this dealership and the personnel and workmanship has always been great.
Very good experience. Picked up the phone, returned your calls, car was serviced in a timely manner.
Good dealership. However, prices are high compared to other dealership for repair work. I plan to continue to receive repairs from this location unless it becomes a problem with affordability.
Great attention very professional and friendly thank you for everything hope to come back again soon
They done a good job installing my Tono cover on my GMC truck. And servicing in a timely manner.
Very professional, did not make me feel pressured, showed me multiple vehicles to assist in my selection, and then found the one iwanted
Do a great job for the amount of customers they service, more techs would help.
I purchased my vehicle from this dealership about eight years ago. I am very pleased with the service I received during these years. The service representatives are very knowledgeable, understanding and helpful.
Good prompt service, great atmosphere, knowledgeable staff, easy scheduling. Comfortable waiting room, with a television
From the time I got in contact with your dealership until the time I got to pick up the vehicle everyone at the dealership straightforward. I love working with this company. This is my second time.
great service. good attention, on time, treated right since i walked in and quickly, will recomend.
Very efficient and courteous. Eric is a credit to starling. Always helpful and. Ivery knowledgeable.
Jason did an excellent job coordinating/communicating the unplanned effort to replace all four tires on my 2020 Chevrolet Silverado.
Very professional staff and they did outstanding work on my vehicle. A big thank you to Jason who handled the scheduling very smoothly.
This was the BEST dealership experience we have ever had. Zero hassle and no wondering if lying is happening to your face. Very honest and up front. We'd consider making the drive from Jacksonville, FL again just to deal with this dealership.
Everyone was friendly and nice and exceeded my expectations. Definitely recommend buying your next vehicle here.
Was given quote for spark plug replacements. Your team Forgot to include $196 in parts in the quote. Did not know until after the work was done. Not a nice surprise
Very satisfied with everything. Got me the vehicle I wanted in the right color with all bells and whistles I required and at a price I felt I could afford. Love my Terrain. Might be GMC for life.
Excellent service experience. Good communication and service. Making appointment, drop off and pick up was a breeze.
Jason is awesome advisor and always pleasant to deal with. Glad this is owned by new dealership.
This dealership was recently acquired by the current owners from a long- standing family-owned business. Everything I have seen and heard has been positive. My iwn recent experience was a good one. Although they had my 24 year-old GMC all week, they did a substantial amount of work on my beloved Sierra! I Wii definitely still recommend this dealership and return myself for any future maintenance.
I’m new to Florida and the staff at Starling GMC was really nice and professional. I’ll definitely be using them for all my service needs for my Sierra.
I’ve known Scott for many years and couldn’t ask for a better person or better dealership to do business with. The purchase of my truck went smooth as silk! I highly recommend Starling GMC!
No pressure. G. R E A T C O S T O M E R S E R V I C E
Scott, Jonathan, Dan and Steve were a pleasure to deal with. Nice, upfront, honest, and professional. No xx which I like considering I am in sales as well. Scott, Jonathan and Steve put together a deal for me that no other dealership could even come close to matching. Thanks again! Been a loyal customer of their service department for a long time and Jason has always been the go to guy. Highly recommend both service and sales.
I have been going to this dealership for years, Jasen has always treated people with respect when they bring their vehicles for work!
Every one very helpful was not stressed about buying a car. Thank you Johnathan. Thank you
This team provides excellent service and communication. They are friendly, professional and trustworthy. Highly recommend!
I like what Starling has done with Ron Norris GMC, good and refreshing change to a local dealership.
While there was a long line of people needing assistance the team handled everything well and there was no inconvenience in my day with the transportation home while my vehicle was being worked on
Scott and Daniel were professional, courteous, straightforward and honest. This is my 12th vehicle purchased from Scott. He is the man.
Friggin Awesome Scott and his team are the most professional people I have ever dealt with and I continue to purchase my new vehicles from starling because of Scott Schuler and his professionalism
Service was very good but I was very disappointed iin the car with only 33 thousand miles the ultranater was bad and it wasn’t covered under warranty it was Buicks bad. Part and it should have been covered instead of me having to pay for your shoddy parts
Drop off of vehicle was handled well. Service technician greeting friendly upon arrival. Technician called said vehicle ready for pickup and explained invoice details.
My problem is not fixed and I will be taking it back and expect a. Free. Car. Rental
Everyone was awesome! I’ll be back to see them for another vehicle. Normally, I don’t like dealing with dealerships cause they take all day. This one did not take all day. We did a lot of talking on the phone and then we went down there to purchase what we wanted. Phil Smith was excellent on getting us what we needed and at the price we wanted. Thank you!
Jason is always very polite and helpful. I have never had a problem at your dealership.
Everyone worked well with us to overcome the logistical challenges. Great experience! Would certainly do business with them again.
was a walk in and received fast service from service personnel. Problem corrected to satisfaction.
Seamless from the moment we first spoke about the deal to the signing of the final documents.
Best team I’ve worked with period. Guys were great communicators, and can’t say enough about their willingness to shake things up and get the vehicle I wanted. Best experience from start to finish. I’ll be back with my wife for her next truck.
I've always had a great experience with this dealership. The staff is friendly, the vehicles are reliable, and the service team does quality work. It's a place I've come to trust over the last forty years, which is why I was disappointed to see a new fee added for using a credit card. Seriously ?!? With the already high cost of vehicles and maintenance, tacking on an extra charge feels unnecessary and out of step with the level of customer service I've come to expect. A credit card is used more often than not because people generally ... Read More DealerRater - Jun 20, 2025
Jason from service was extremely helpful and courteous. Helped me understand my warranty information and took care of me.
I have been coming to this dealership for years, since Starling took over it has not changed except for a few people, same quality!
Shannon and Steve were excellent to work with. They made sure I got a great deal.
Everyone I came in contact with provided Excellent, knowledgeable and professional service. I in. The future I wouldn’t use any other dealership
They were all great! They made sure i got a great deal for a great car! Thank you!
Dominick was responsive and answered all our questions regarding our new vehicle. He provided regular updates on the status of our delivery. He has great customer service and he is very knowledgeable. Every one at the dealership is very friendly and helpful.
Very high priced. Was shocked at just how high this dealership was. Will definitely be looking elsewhere where for a mechanic..
Amazing experience. The team was helpful finding the perfect truck and helped me get the best deal.
Quick & on time, called with a couple issues they found with filters, which they replaced
I always send me copious right after I have service done . Then when I need service agin the coupons are out of date . That sucks
My visit was unplanned, but Starling was able to take care of my vehicle when it was brought in on a flatbed and have it ready for me later the same day. Excellent service.
Service advisors are very good and always take good of my cars.. I wiilsleays trust Jason and Shannon and Eric. Lori is the best
Very friendly and prompt service. I was very pleased It was nice to be able to stay and wait while it was being worked on. I was in and out in less than an hour.
Just bought a 2025 GMC Canyon and couldn't be happier with my experience. Jonathan, Scott, Steve Z. and Dan worked an incredible deal for me. Saved me 7k over another dealer. Made everything easy, simple, to the point and quick. Also their service department is top notch with a nod of appreciation and gratitude to Jason Kutasi for always gping the exta mile in handling my service needs.
If it's not warranty work I won't recommend due to pricing because yall charge diagnostic charge plus labor and parts prices are way to inflated
Awesome customer service Outstanding job, made it real convenient for me to drop off my vehicle and get a loaner
Jason was great, easy to communicate with and kind! He was able to assist me
Truck number 4 with the help of Scott and the very welcoming staff. It's a home town dealership with big town support. Every need and desire were covered. Starling hasn't missed a beat. Everything from selection to the delivery checkout was fantastic. Really enjoying the new Denali.
I believe the dealership has some issues to over come. I waited an hour before they took my truck back to do an oil change and that was with an appointment. Then the tech rotated my tires and to asked the service manager to have the tech to put my tires back because I just had them rotated. The service manager told me I should have told him.i told him back that he didnt tell me that the tire rotation was included. So I heard the tech cursing and raising xxxx about thru the door.. I was just dump ... Read More DealerRater - Jun 11, 2025
Honest and to the point. No run-around here, just good people, and good prices. The entire sale and purchase/lease process was the best experience I have ever had. I can hope other dealers and OEM's can take note and perhaps combine the customer experience here, with the 'others' on-line only purchase model. I have done both now and working with a human and company that does not play games could beat the on-line only model if done correctly. Think "T" and you will understand what I mean by on-line only.
The staff was both polite and courteous. There was no high pressure sales for additional services. The service work was preformed in a timely fashion. I received a copy of the vehicle inspection. Totally satisfied.
Enjoy being a customer at Starling GMC BUICK and plan on telling other people about the company.
During oil change and service my brake reservoir cap was lost. I was called to pick up truck, but when I arrived they ticket could not be closed out, no person offered apologies or explanations for why I had to wait while several people attempted to force computer to close ticket, it was very suspicious. After u brought truck home I noticed the brake cap had not been replaced, sent wife to get it back, it could not be located , they said we will order it. So I’m expected to drive my truck around without a cap, not one ... Read More DealerRater - Jun 9, 2025
Everything went as scheduled and work was performed in a timely manner with no issues. Very happy with our service.
Excellent service manager, who is always keeping you informed all through the entire process. Technicians are top notch returning your vehicle to like new. Would recommend STARLING to everyone as the best place to have your vehicle serviced
Outstanding service from Jonathan, he goes above and beyond to help you, he has assisted us with purchasing 3 vehicles and he will be our go to salesperson when we are ready to purchase another vehicle. Steve in financing was a pleasure to work with also, we definitely recommend Starling GMC!!!
Jason Kutasi did a great job of keeping me informed on the progress of my truck.
Service personnel always helpful and answer any questions I have. Explain if find any other issues and call with that information.
Great service but need more service bays xxx xxx cxx xxx xxx xxx xxx xxx
Johnathan took the time to understand my needs and offered me appropriate options to consider. The entire team worked well together to ensure that my transaction went quickly and smoothly. Everyone at the dealership was friendly and welcoming.
It went Very smooth. Eric made sure that the work that needed to be done was done as soon as the parts came in. He answered any questions I had.
i delt with Johnathan and Scott very nice dealing with them Scott worked his magic and they made a very satisfied customer and a car sale.
Very professional from entry at Ssles entrance to guidance to Service Writer and Parts Department. A date established for service and Service wrier ( Emily Ravera) followed up completely timely and with great professionalism. D Bollinger 407 748 5700
They were great and ready to make a deal which made it a lot easier. I asked and they delivered! Thank you guys, I appreciate all the help.
Great guys, mr.T
Great prices and even better people!
Jason was exceptional in handling my Repair. Thank you for being so prompt Starling GMC.
Excellent service, quick resolution of my problem. Came in unannounced and mentioned it would be awhile because of customers scheduled ahead of me. They took care of my issue quickly and sent me on my way. Excellent customer service.
Jason is the BEST!! Hes the reason I'm there! Service is so important!!!Always?
Angelo was on point from the first point of contact (via phone call) till the last signature needed to be able to drive my new truck off the lot. Angelo is very professional, honest, knowledgeable and was straight forward with the pricing. Angelo kept me updated daily on the delivery date of the truck and also with all the paperwork that was needed on my end prior to my arrival to pick up the truck. The whole process was smooth, painless, quick and easy! I definitely will be reaching out to Angelo for my next vehicle. Thank you again & ... Read More DealerRater - May 30, 2025
Always really seem to care about your needs. Estimated wait time is usually just about right.
The Starling service team took care of my problem with professional support keeping me informed and got it fixed.
Fine people very good communication very good technicians found problems and fixed it correctly very happy
The guys in the service department were very helpful. They would call me daily giving me reports on how my vehicle updates were. Scott in the sales department was a great help as well.
Purchased a car from Starling GMC a few weeks back and am happy to report it was a great experience. Scott Schuler is a wise car guy who really listens when you share your thoughts on cars with him. Recommend him highly
I can't thank Mr. Scott Schuler enough for his help with my first new car purchase. (I just turned 65!) Scott, your fair and honest reputation in our community precedes you. By referring me to a very capable salesman, Pedro Hernandez at Starling Chevrolet in Orlando FL. I received 1st class service and a great deal. Please thank Mr. Hernandez for his expert dedication.
Great overall experience. Didn't have to wait long at all. Highly recommend Starling GMC and Emily Rivera.
Jason Kutasi has been taking care of my cars since 2012. He is a dedicated employee that is knowledgeable and personable. My vehicles were purchased at different dealerships but I alway bring them to Jason for service wether it be for routine service or major issues. He kept me updated every step of the way when my 2015 Chevy SS was there. I was told what the problems were, when the parts were ordered, and when they were received. Plus the work was done correctly the first time. Starling GMC, in Titusville, is fortunate to have somebody like Jason on their team. ... Read More DealerRater - May 27, 2025
Pleasant staff, attentive to customer needs, explain options, would be nice to reduce costs but understand the cost of business
Super people both sales and service
New to the area and was concerned that I would miss my hometown Chevy dealer (23 years!) Pleasantly surprised with the service department here and the folks out front
