Customer Testimonials
Very pleasant. Found that we had a warranty that we did not know we had so it made the experience even better. Eric kept me informed from the first day of the progress and what was happening with my vehicle. Also liked that I could keep track of everything through the website.
Prompt , friendly service. Absolutely no issues Services were completed quicker than expected Thank you
Everyone was very friendly and great to work with. Very smooth experience. It's been quite a while since I got a new vehicle and everyone was great.
Everyone was helpful and caring and did everything they needed They did everything possible to help me
Sales manager Steve and sales consultant Johnathan made the purchase of my 2026 GMC Sierra Denali smooth, straightforward, and pressure-free. They were professional, honest, and easy to work with from start to finish. Highly recommend this team.
Pleasant experience with Service Department. Justin Colon was very helpful coordinating my drop of date and kept me informed of process and contacted me when it was time to pick up vehicle. I also tracked process on the internet site Justin Colon provided me progress on my vehicle.
They came through for me when I didn't think I could get a new car!!
I am fairly new to starling, having my GMC Sierra for just over a year, and all has gone well. Good service cordial and Exhibits a sincere dedication to their customers. My recent last service had some hiccups or maybe miscommunication having some cross wires possibly, but starling staff went above and beyond to make it right
Always excellent Very very very very very very very very very very very very very very good!
Great service. The guy in the service department was fantastic. Made it very easy. Teeko got me in last minute and they got it done in record time. Thanks!
Very professional and quick service. Always treated well and satisfied with the customer service. Thank you
Outstanding customer service. Melissa xx. Louis is a 10 out of 10! Professional, courteous, and attentive.
The team worked to find the right car and made the process extremely easy and quick.
Great service, easy scheduling. Everything was completed as described with no problem. First time at this dealership and will return. Having a credit card fee added to the bill was a first for me.
Not the fault of the dealership, but my 2021 GMC Sierra's transmission decided to check out at 80,000 miles. The dealership was very sympathetic with my problem and took my vehicle and had it back to me in 3 weeks. So far, everything is shifting smoothly. I'm extremely upset with GMC with the known issues with their products and not addressing this issue. I will be extremely hesitant about buying a GMC in the future if this is how they are going to treat their customers.
Our sales person, Phil, was incredible I really appreciate all of his hard work. His Sales Manager was awful to work with though. We drove an hour away to come to the dealership and wanted something fixed on the car. Rather than chatting about how we could work together to get the deal done he just said hey thanks for coming out and shook my hand. Luckily for Phil - he knew how to work a deal and made something work with the fix we were looking for. Sales Manager left an awful taste in our mouth though and honestly ... Read More DealerRater - Sep 21, 2026
I'm very happy with the total service I had. Thanks Great service excellent customer service
Was told I needed two new tires because one was leaking air. Took the car to the place where I bought the tires…there’s no leak.
The staff was very friendly,worming and welcoming. The people therer very informed and wait time was minimal
Good Good good good Good good good Good good good Good good good Good good good ??
Had a problem with the tire. Jason diagnosed the problem and resolved the issue Fine
Had a problem with the tire. Jason diagnosed the problem and resolved the issue Fine
It was a very straightforward process, they have great team - very friendly and got me into exactly what I was looking for.
From the point that i called for service on September 4, 2026 throughout the entire process she kept me informed. She perform customer service with excellence in execution perfectly. May she continue to be the best of the best.
Was there for an oil change. Work was done in a timely manner. Very nice staff
I had an appointment at 1pm and didn't leave until 3:30pm for an oil change and tire rotation. The person who was supposed to help me wasn't at the desk so another gentleman helped me get checked in. I saw my car get pulled up to the pick up area after two hours and waited about 10-15 minutes before I walked back up front and asked if it was ready. The gentleman who was supposed to be helping me was not at the desk but my keys and paperwork were there waiting for him to call me. The ... Read More DealerRater - Sep 16, 2026
Service was completed in a timely manner. Love the video inspection. Clean waiting room Ok
It took 32 days to get my truck repaired waiting on parts, no one contacted me until it was done, I had to keep calling and checking.
Professional workmanship, professional staff and all around pleasurable experience. Quick efficient and effective service and good coffee.
I was pleased with everything Staff is very thorough, friendly and efficient I like that I was able to make an appointment on my phone and they got me right in on a recall thank you. That's it.
I enjoyed our experience. Melisa made it very smooth wit a great personality. The video inspection of our car was great I loved the little blue hand pointer. The technician was a hoot describing the condition of our car.
Bed cover installation was an unpleasant experience. Very unorganized, no communication. I feel like my time and my money are unimportant. Cost me time and money in cancellations on a road trip planned 6 months ago. Never had this bad of an experience in 20+ years doing business with Ron Norris.
Good service , nice service personnel and really nice facility, which has nice waiting area with refreshing drinks.
Very very easy transaction and experience. Very nice and responsive and very attentive to our needs. Even kept the kids occupied. Highly recommend working with Teeko. What he said is what the deal was. Best dealership experience I've had!
Great experience easy process and knowledgeable staff to help with purchase will definitely buy again in the future.
Unusual don’t do these but must say having being in the business for 20+ years and them not knowing this there professional and concern for my needs was great to see. This company and I’ve dealt with a few, must say they are a 5 STAR company and would recommend anyone that this company is top notch.
If I decide decided to pursue another vehicle and they even come close to having what I may need they will definitely be the one I will deal with.
Great people and staffing. Owner must be proud and if they don’t know ... Read More DealerRater - Sep 11, 2026
Seamless service end to end. Starling GMC has been a breathe of fresh air compared to the highly sales driven world of car dealerships. No upsales, no high pressure sales, just genuine people concerned with taking care of their clients. I refer all my friends here.
This was my first time coming to Starling, the last time it was Ron Norris. I've been dealing with Scott Schuler for over 15 years; he is always pleasant and listens to me regarding what type of vehicle I'm looking for.
Completed oil change fine but took longer than in the past. Price for oil change is higher than other Starling dealerships. I get flyers from Carroll in Deland & Sanford as well as the xx Cloud GMC dealership with special offers on oil changes, etc. I bought cars there in the past including this Cadillac. I have never received a flyer from the Titusville dealership offering any service discounts.
Responsive & polite. I don't expect problems as I am friends with the owner. I buy all my cars from his dealerships which have been attentive to my needs.
Job completed ahead of time and done well Eric was pleasant and kept me informed of service done.
Great job fixing the issue with my truck.y one and only complaint is almost everything is done through text and no person to person contact. I understand technology but I am old school and like hearing a voice or talking to them face to face. Other than that, everything was perfect. Dropped my keys off in the drop box and when it came to picking it up the service dept mad arrangements for me to pick up my key at the sales department. I WILL BE COMING BACK TO HAVE MY TRUCK SERVICED AND TO HAVE ANY WORK DONE ... Read More DealerRater - Sep 9, 2026
Everything was on time and service was completely in a timely manner, Justin was excellent. He explained everything and his customer service was amazing ????
It’s always a great experience having my truck serviced at starling GMC Erick workman is my service advisor, he kept me informed on the whole process. They also always work together to keep me on time I would highly recommend the service and sales team at starling GMC .
I hate buying vehicles but Starling changed that! Phil was amazing! He was patient and kept me informed of everything. I didn’t feel like just another sale. They listened and gave me a great deal! I love my new 2027 GMC Terrain! You guys are truly the best! Thanks again for everything!! I highly recommend Starling to anyone in the market for a vehicle!
Justin colon was our contact very professional and knowledgeable explained everything he kept us informed of the vehicles progress he assisted with an issue and helped us it was areal pleasure dealing with him . He is a good representative of Starling
Dominic is thee best almost 2 years ago he sold me and my brother the. Buick Envista and now my friend and I walked off with new cars.. he made sure we was comfortable and it meet or range to get the cars. He needs a raise
I have consistently received superior service from the people at Starling. They take my vehicle as scheduled and the work is completed as expected. I trust the service team to keep everything working as it should. I travel a good deal out of state with my work and I depend on my vehicle to get me where I need to be on time and safely.
Im very dissatisfied because all service wasn't completed after 2 phone calls and written request. Since Sterling took over the service isn't the same.
First person did not complete my reservation in the service system. Emily much more organized and helpful.
Service was complete in short order, I plan to stay with the dealer that can be honest and can works hard to satisfy their customers..
Great attention to detail! Had a nail in my tire and removed/ patched without asking or charging. Quality oil change.
Melissa was great to work with. One of my tire sensors malfunctioned Friday when I was in Orlando. I let it set overnight. Was at a church conference Saturday. I called and came in before the service department closed at 3. Was difficult to find someone who would help me but eventually the service tech guy came out and reset my tire sensors. Was the only negative experience I had. Thanks.
Everyone was professional, kind, & accommodating. Seating was comfortable with a nice show playing to pass time. A variety of refreshments were easily accessible & refreshment area clean.
Emily made process smoothed lined and I was kept in the loop the entire time. Customer service unmatched!
Easy, courteous, answered any and all questions. Explained thoroughly Attention to detail, left with all questions and concerns erased
I dropped off for oil change at 9:30am and said I'd be back at 4pm. Upon returning at 4pm my vehicle had not been touched so I waited 45 minutes while they did the oil change.
Dominick, Daniel, and Steven were fantastic. Best car buying experience ever and I will start here on my next purchase and recommend to all my friends. Made this simple, easy, honest, and convenient. I'm really happy about my new truck.
I have been pruchasing vehciles at diffrent dealers for several years, and I must say that this has been the most pleasent experiance ever. It was an enjoyable experiance for myself and my wife. We came and not once did we feel rushed, or pressured to buy or to loose out. "Dominick Cataldi" our sales associate, did a fatastic job and should be commended. He showed us the original vehicle that we had come in to look for and explained everthing in detail. I enjoyed the vehicle but had some concerns about the ride and some other items. ... Read More DealerRater - Aug 25, 2026
They were amazing they call me back within a a half hour and told me what wrong with my truck I will go back there again
Dominick and Starling were fantastic to work with. They listened to my needs/wants, worked with me to make a deal happen we both felt good about, went above and beyond to make buying my truck an enjoyable experience.
They had my vehicle for two days and told me they could not find the issue. I still have the same issue and it’s not that big of a thing to find my driver side mirror does not hold its memory tilts up it tilts down and it still does every time you crank up the vehicle.
My visit was quick and painless. The courtesy driver brought me home and picked me up. Everyone was friendly and accommodating. I give everyone a 5.
He worked hard keeping me informed and what needed to be done And how long it would take
We brought our recently purchased Buick Enclave to your Service Dept.. The tire pressure monitor system was not working correctly. Melissa (service department) checked it out and fixed the issue lickety split. And we did not buy it there! She, as well as Justin, said "no charge". Guess what? Your dealership has now earned our patronage. We'll be back for regular scheduled maintenance. Melissa was so pleasant and helpful. Thanks! Larry and Robin Landau
Emily was super helpful. She was able to diagnose the problem just by my description of what was going on and was quick to get the vehicle in and repaired
Justin colon the service advisor did an excellent job taking care of many scheduled appointment.
The service was done quickly and efficiently I would recommend this location to everyone who needs services done
Very good experience. Justin was fantastic to work with. Service was great and fast. I would recommend this dealership to anyone.
Always friendly when I bring my truck in for service.the sales associate also very friendly.
Had a wonderful experience! John was very helpful and knowledgeable with the purchase of our new truck. Excellent customer service!
Very much, appreciated the attention and assistance from Scott. Even though he was very busy with a lot of other things he always took the time to speak with us and to spend time with us through the process.
Everything went perfect. Everyone was friendly and I did not feel pressured at all. Shannon was awesome.
The entire sales team was great, from my service advisor Emma Rivera to Dominick Cataldi. Everyone was very professional, friendly and genuinely concerned that I find just the right car for me.
Honesty integrity professionalism respect is how I was treated., would highly recommend this dealership to anyone who is interested in purchasing a vehicle!
Melissa knew what she was talking about. I also appreciated the technicians info we got when I got the paper.
I was greeted by a doggie, which I was happy about. And then promptly taken care of when Eric was done with something else. Then he came back and told me that they found the cabin air filter needed to be replaced, and asked if I wanted them to change it and I said no thanks because it was supposed to be $80. And we replaced it with an ac delco filter for $20. Anyway, after that he promptly checked me out after the car was done. I actually didn't need to hurt for my car, it was parked right out ... Read More DealerRater - Aug 12, 2026
Thanks The appointment was excellent and service on the car was dine with in the hour
Fair and pretty quick service. I would recommend the service department. I will return for all my service needs.
Philip and the 2 Steve’s were extremely responsive and easy to work with. Great experience.
Service staff was friendly and helpful. Excellent service done in a timely manner. Communication about service on vehicle was excellent.
The staff was very friendly. Fixed vehicle in timely manor. Car was kept neat after job was done.
I had appointment at 10 AM to have my car wheel aligned. They had my car for four hours then called me to tell me that the machine broke. I picked up my car and they told me they would call me when the machine was fixed. I am still waiting to receive a phone call.
Great He was very friendly and responsive and there to assist with any questions. Great communication
Replaced a tire Replaced the front passenger tire on my Chevy Colorado A couple days ago
Service agent was great: prompt, quick, friendly, knew his numbers. Communication was great. Very happy with my experience .
I appreciate the staff being considerate of my time and making another purchase seamless. I have purchased my 3rd vehicle from them in the last year.
Had to drop off vehicle on a Saturday evening. Monday morning the service department contacted me. My truck was serviced in a very timely manner. Was kept up to date on everything from diagnosis to when vehicle was ready to pick up.
Exelente trato desde el agente de venta Juan travieso,todo muy claro nada de sorpresas muy professional, super recomendado.Daniel tambien muy professional y serio ,gracias por hacer la experiencia de comprar un vehiculo mucho mas agradable y sin complicaciones.🤝🤝
The entire Starling team went above and beyond to ensure that got the V-6 SUV I was looking for.
The entire Starling team went above and beyond to ensure that got the V-6 SUV I was looking for.
Shannon was very diligent when keeping in contact with me and welcomed me as family
Excellent communication, very welcoming, easy to work with, extremely helpful, and kind Excellent communication, very welcoming, easy to work with, extremely helpful, and kind
Service was excellent the parts no good Parts put in failed. Truck got totaled now I am injured and not working
Emily and the service department provided great communication regarding repairing my transmission leak. It took a few days to receive the needed parts. I was kept in the loop for the entire process.
Very professional and prompt with my appointment. They gave me important information about my vehicles health in every way. Thanks Starling for all your hard working support
Starling GMC was very professional and did things in a timely manner. It's Always a pleasure visiting.
???? to “ How would you rate Justin. He was fine. He was a 5. Oil change and service was fine and timely. 5. I just think it took way too long for a technical fix for my radio that remained on long after I turned the vehicle off. I believe I was there 2.5 hours total and missed another appointment I had scheduled.? (5=excellent 4=good 3=average 2=fair 1=poor) ”
I always feel incredibly welcome. Everyone is very polite and nice. The folks in Service are courteous and very knowledgeable.
Everything as promised . No smoke and mirrors. I will continue to use them for service . Thanks .
